Social Housing Void Property Maintenance

Overview

Assure Group are appointed to deliver electrical maintenance works to void social housing properties on behalf of a local Registered Social Landlord in Glasgow. The programme supports rapid re-letting by ensuring properties are safe, compliant, and ready for occupation. Works covered a rolling portfolio of voids across Glasgow, delivered to tight turnaround times while maintaining full regulatory compliance.

Scope of Works

• Electrical inspection and testing (EICR) to current BS 7671 standards

• Remedial repairs identified during inspections

• Consumer unit replacements, where required

• Smoke, heat, and carbon monoxide alarm checks/renewals

• Certification and handover documentation aligned to client systems

Challenges Overcome

1. Variable Property Conditions: Void properties presented inconsistent standards, from minor defects to legacy installations. Assure FM implemented rapid triage inspections to scope works accurately and prioritise safety-critical issues.

2. Programme Pressure: High demand for quick re-lets required short lead times. Resource scheduling was optimised through flexible labour deployment and extended working windows during peak demand.

3. Compliance Complexity: Ensuring consistent compliance across diverse housing stock required rigorous quality assurance and internal audits.

Infrastructure and Systems Used

• Skilled Workforce: NICEIC-approved electricians with social housing and compliance experience.

• Mobile Working: Tablets and cloud-based job management enabled real-time updates, photographic evidence, and immediate certification upload.

• Supply Chain Partnerships: Pre-approved suppliers ensured rapid availability of compliant components, reducing delays.

• Health & Safety Framework: RAMS, toolbox talks, and dynamic risk assessments tailored to void environments.

Outcomes

• Reduced average void turnaround times, supporting faster tenant occupancy.

• 100% compliant electrical certification issued at handover.

• Improved data quality for client asset records through consistent reporting.

Conclusion

Assure Group has successfully delivered a responsive, compliant, and cost-effective electrical maintenance service to void properties for its valued client. The project demonstrates Assure’s capability to manage complex social housing portfolios while meeting demanding timescales and safety standards.